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Richfort Link Trading Limited

Shipping Policy

Because we know just how hard it is to get the size.

Thank you for shopping with Richfort Link Trading Limited. We strive to provide you with a smooth and efficient shopping experience, including fast and reliable shipping. Please review our shipping policy below for details.

1. Shipping Methods and Carriers We offer a variety of shipping methods to ensure you receive your order as quickly and conveniently as possible. Our available carriers include:

  • USPS
  • FedEx
  • UPS
  • DHL
  • Other reliable carriers as applicable.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email notification with tracking information once your order has been shipped.

3. Shipping Rates

  • Shipping costs are calculated based on the size, weight, and destination of your order. Shipping fees will be displayed at checkout before you confirm your order.
  • We offer free standard shipping on orders over a certain amount (details available during checkout).

4. Estimated Delivery Time

  • Delivery times vary depending on the shipping method and destination.
    • Domestic orders (within Hong Kong): 1-3 business days
    • International orders: 5-14 business days, depending on the destination and chosen shipping method.
  • Please note that shipping times may vary due to factors such as weather conditions, customs delays, or other unforeseen circumstances.

5. International Shipping

  • We offer international shipping to various countries. Please note that customs duties, taxes, and import fees may apply depending on the destination country and are the responsibility of the customer.
  • We are not responsible for any delays due to customs procedures in the destination country.

6. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s progress through the carrier’s website.
  • Please allow up to 24 hours for tracking information to be updated after you receive the tracking number.

7. Shipping Issues and Delays

  • While we strive to ensure timely delivery, we are not responsible for any delays caused by the carrier, especially during peak seasons or due to issues beyond our control (e.g., weather or customs delays).
  • If you encounter any shipping issues, such as missing or damaged items, please contact us at [email protected] within 7 days of receiving your order for assistance.

8. Lost or Stolen Packages

  • Once a package is marked as delivered by the carrier, we are not liable for lost or stolen packages. We recommend checking with neighbors, household members, or the carrier if you cannot locate your package.
  • If your package is lost in transit, please contact us, and we will work with the carrier to resolve the issue.

9. Contact Us If you have any questions or concerns regarding our shipping policy, or if you need assistance with tracking your order, please do not hesitate to contact us at [email protected].

Thank you for shopping with Richfort Link Trading Limited! We appreciate your business and look forward to providing you with an excellent shopping experience.